Thursday, September 25, 2008

Citizen survey available online September 29-October 17

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FOR IMMEDIATE RELEASE
September 25, 2008

MEDIA CONTACTS
 Linda Farmer, APR
Communications & Government Affairs Manager
253.835.2411 or 253.261.1211

Citizen survey available online September 29-October 17

The City of Federal Way’s first-ever citizen survey will be available via the Web Sept. 29 through Oct. 17. You need not be a Federal Way resident to take the survey, but most questions are designed with residential services and experiences in mind. Set aside about 20 minutes and tell the City what’s working and what isn’t. Find the survey at www.cityoffederalway.com.

The online questionnaire is part of a larger effort by the City to conduct a scientifically valid survey of its citizens. Earlier this summer, the City’s contractor on the project, the National Research Center out of Boulder, Colo., randomly sampled 3,000 Federal Way households by mail and another 400 households by phone. Once the online portion of the survey is completed, NRC will combine the results and present a report to the City Council later this fall.

Satisfaction with City services, public transportation, diversity, sense of community, rate of growth, quality of life issues and more are all up for comment. The City will use the results to improve services and drive its yearly strategic planning and budget processes. The results will be compiled and presented to the City this fall.

Schedule
  • Hardcopy surveys mailed: Aug. 4-15
  • Telephone calls conducted: Sept. 2-16
  • Web survey open: Sept. 29-Oct. 17

For more information contact Linda Farmer, Communications and Government Affairs Manager, 253.835.2411, or linda.farmer@cityoffederalway.com

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